Privacy Policy
Last updated: September 25, 2026
This privacy policy explains how Roof Repair JAX ("we", "us"), operating the website jaxflroofrepair.com, handles personal information you provide or that is collected when you use the site.
What we collect
When you use an estimate form or contact us, we collect the information you provide: your name, phone number, email address, neighborhood, the service you need and the message you write. We also record the page you sent the form from, the referring website and any campaign parameters in the URL, so we can understand how people find the site.
The website itself does not use advertising cookies. Our hosting provider records standard server logs (IP address, browser type, pages requested, time of request) for security and performance. Some pages embed a Google Map, which is subject to the Google privacy policy.
Why we collect it
- To respond to your inquiry and arrange a roof inspection.
- To pass your details to the licensed roofing contractor that performs the work, so they can contact you, prepare an estimate and invoice.
- To keep a record of inquiries for quality and dispute purposes.
- To measure which pages and campaigns generate inquiries.
Who we share it with
Your inquiry is shared with the licensed Jacksonville roofing contractor servicing this site, and with the form-processing and hosting services we use to run the website. We do not sell personal information and we do not share it with anyone else unless the law requires it.
Text messages and calls
If you give us your phone number, you may be called or texted about your inquiry. We do not add you to marketing lists. You can ask us to stop contacting you at any time.
Storage and security
Inquiries are stored in the form-processing service and in the email accounts of the people who answer them. Access is limited to those who need it to respond. We keep inquiry records for as long as they are needed for the purposes above and then delete them.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. We will respond within a reasonable time and, if we cannot do what you ask, tell you why.
Children
This site is not directed at children under 13 and we do not knowingly collect their information.
Contact
Roof Repair JAX, Jacksonville, Florida. Use the form on the contact page.
Changes
We may update this policy from time to time. The date at the top shows the latest version.